LazyBar Privacy Policy for Account, Payment and Website Data

Last Updated: August 19, 2026

This Privacy Policy explains how Terdersoft B.V. processes information connected with LazyBar accounts, website use, payments, verification, customer support and safer-gambling controls. It applies when you visit our site, create an account, use casino or sportsbook products, contact support, make a transaction or change your communication preferences.

1. Who Controls Your Information

Terdersoft B.V., company number 164860, is the operator responsible for determining why and how personal data is processed for LazyBar services. Privacy questions may be sent to [email protected] with the subject line “Privacy Request”. We may need to verify your identity before disclosing or changing account data.

2. Information Created Across the Account Journey

The information we process depends on the action you take.

3. Why We Process Each Category

We use information to create and administer your account, deliver casino and sportsbook functions, settle transactions, apply promotions, verify identity, protect the service and meet regulatory obligations. Processing may be necessary to perform our contract with you, comply with legal duties, protect legitimate interests such as fraud prevention, or act on consent where consent is the appropriate basis.

We also analyse aggregated service activity to improve navigation, detect technical problems and understand how account controls are used. Automated indicators may flag activity for review, but a security or payment review can involve human assessment before a decision is made.

4. Cookies, Device Signals and Preference Controls

Essential cookies keep sessions active, protect logins and remember security states. Preference cookies retain language and display choices. Analytics tools measure site performance and navigation. Marketing technologies may measure campaign interaction where permitted. You can change browser settings and the consent controls shown on our site, although disabling essential storage can interrupt login or cashier functions.

5. Payments, KYC and Sensitive Documents

Payment partners receive the data required to route a deposit or withdrawal. We do not ask you to place a full card number, password or private crypto key in a support message. Verification documents should be submitted only through the secure method specified in your account or by our support team.

KYC records may be compared with payment ownership, account activity and fraud-prevention signals. Source-of-funds or source-of-wealth information may be requested when transaction patterns or legal duties require a deeper review.

6. When Information Is Shared

We may share necessary information with payment processors, identity-verification providers, game and sportsbook suppliers, cloud and security vendors, professional advisers, auditors, regulators and public authorities. Each recipient receives only the information needed for its function and is subject to contractual, professional or legal safeguards.

We do not sell a player’s identity file as a commercial list. Corporate restructuring may require protected data transfer to a successor entity, subject to applicable law and continued safeguards.

7. International Transfers and Safeguards

Our suppliers and corporate operations can process data in more than one jurisdiction. Where a transfer crosses a legal boundary, we use an appropriate transfer mechanism, contractual protection and security controls. The exact mechanism depends on the origin of the data and the recipient’s location.

8. Retention Is Linked to Purpose

We retain account, transaction, verification, responsible-gambling and dispute records for the period required by contract, regulation, anti-money-laundering rules, tax obligations, fraud prevention and legal claims. Different records can have different retention periods. When a record is no longer required, it is deleted, anonymised or isolated according to our retention process.

9. Your Privacy Rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or objection. You may also withdraw consent for processing that relies on consent and change direct-marketing preferences. Some requests cannot override duties to preserve transaction, KYC, self-exclusion or dispute records.

Send a request to [email protected] and identify the right you wish to exercise. We may request account verification and clarification so the response covers the correct information.

10. Security Around Your Account

We combine access controls, encrypted transmission, monitoring, vendor controls and staff procedures to protect information. You remain responsible for using a unique password, protecting your email account, checking login activity and reporting suspicious access promptly. No system removes every risk, so account security depends on both technical controls and careful credential handling.

11. Age Protection

LazyBar accounts are intended only for people who meet the minimum legal gambling age that applies to them. We use registration and verification information to support age checks. Parents and guardians should use device-level or network-level controls where minors share access to a device.

12. Policy Changes and Contact

We may update this Policy when products, suppliers, laws or processing activities change. The Last Updated date identifies the current publication. Material changes may also be communicated through the site or account channel. Questions and privacy-rights requests should be sent to [email protected].